Mercedes CLA Review of the Latest Updates and Its Road Performance
Updates to the Mercedes CLA have brought improvements in some areas, but they've also introduced drawbacks. The removal of the center control panel is a source of frustration, as not all drivers are comfortable with touchscreens or voice controls, and the touch-sensitive buttons on the steering wheel have variable response. Despite these limitations, the CLA retains its overall appeal thanks to its elegant design and abundant features. Overall, it remains a pleasant and relaxing car to drive.
For those looking for a small Mercedes, there are several options available. You can opt for the A-Class sedan and hatchback, the B-Class compact MPV, the GLA and GLB SUVs, or the CLA, which is offered in four-door coupe or five-door Shooting Brake estate versions. All of these models share common platforms and powertrains, making it easy to choose based on your needs and budget.
However, significant changes are expected in Mercedes' small car lineup. The A- and B-Classes are expected to be discontinued, leaving the CLA as the non-SUV entry point to a more premium Mercedes range.
Before these changes occur, the smaller models have received updates to bring them through to the end of their production run. In this review, we're testing the four-door CLA 200, which includes the latest infotainment technology, as well as 48-volt mild-hybrid technology for the first time. From the outside, the updates are subtle, with the redesigned grille being the most noticeable revision. Inside, significant changes have been made, such as the addition of Mercedes' latest touch-sensitive steering wheel controls and an update to the 10.25-inch MBUX infotainment system. The system now relies exclusively on a touchscreen, eliminating the Comand central control panel and shortcut buttons from the previous model.
Unfortunately, this modification is a step backwards, as while it may reduce wiring and costs, from a user perspective, it involves reaching for the touchscreen, which can be awkward if the driving position is set back. Another option is to use the "Hey Mercedes" voice control system or the touch buttons on the steering wheel. These buttons have a logical layout, with controls on the left side for the center screen and those on the right side for the driver display, but touch sensitivity can be inconsistent, sometimes resulting in unrecognized responses or accidental setting changes.
Rear space has also been noted to be limited due to the sloping roofline, which makes access to the rear seats difficult and reduces headroom and legroom. Furthermore, the bulky front sport seats further compromise legroom. The CLA is often considered more suitable for four passengers, as the rear center seat is narrow.
The CLA 200 we're testing is powered by a 1.3-liter, 161-horsepower, four-cylinder turbocharged gasoline engine paired with a seven-speed dual-clutch automatic transmission. This setup features a 48-volt mild-hybrid system, although the transition between gasoline and electric power at low speeds can be abrupt.
The brakes, in particular, feel inconsistent due to the combination of physical braking, electric assistance, and energy recovery, which can make stopping smoothly difficult.
On country roads, the CLA offers a more satisfying driving experience, with quick steering, albeit with limited feedback. The chassis balance and good grip make it a fun car to drive in corners. The engine delivers adequate, though not exceptional, performance and can generate a noticeable noise when stressed.
On highways, the 19-inch wheels on our car provide a firm, but not uncomfortable, ride. The CLA proves to be a refined cruiser at high speeds, aided by the mild-hybrid system, which contributes to impressive fuel efficiency.
